Making Appointments
Please phone 01620 893263 for all appointments during open hours. This number has been configured so that several lines are available to take incoming calls.
Cancel an Appointment
Click here to fill in our cancel appointment form if you need to cancel an appointment.
Medically Urgent Appointments
You will be offered an appointment with one of the doctors that day.
Home Visits
Please phone 01620 892169 for urgent or non-urgent visits. Please telephone before 10:00 whenever possible. If you can come to the surgery please do so. The doctor can see three patients in surgery in the time it takes to make one home visit. Your own doctor will be able to visit only for calls received before 11:30. Calls received after 11:30 will be passed to the duty doctor.
Routine Appointments
These appointments may be made up to one month in advance.
Duty Doctor Surgeries
These surgeries are booked when all other surgeries are full. It is necessary to phone the surgery after 0830 to book for these surgeries.
Open Surgeries
If demand for appointments exceeds availability, then open surgeries are organised to cope with additional requirements.
Telephone Appointments
It is possible to request your appointment be via telephone, if appropriate. We will let you know whether the phone call will be morning or afternoon but are unable to give you an exact time when the GP will phone. Please note that asking a GP or Advanced Nurse Practitioner to phone you is deemed an appointment and the same conditions apply with regard to making this appointment i.e. by phoning the practice at 8:30 a.m. any weekday morning.
Please note: It may not be possible at all times to speak to the doctor of your choice. It is important to make an appointment for each person seeing the doctor. Consultation appointments are at 10-minute intervals. Longer appointments are available for certain procedures. It is very important to let us know if you are unable to keep your appointment as it could be made available to another patient.