We are here to help you and we hope that you will find the service we provide to be efficient, accessible and relevant to your needs. However, if you are unhappy with any aspect of your treatment from any member of the practice team, please contact our Practice Manager, Mrs Wilma Kelley, either by letter or by phone. Your complaint will be responded to promptly in accordance with our Complaints Procedure, which is in line with national guidelines.
It is very encouraging for the whole team when we receive any positive feedback/comments or compliments and we welcome any helpful suggestions that you may have to help us improve our service to you.