PLEASE READ, IMPORTANT COMMUNICATION UPDATE

North Berwick Group Practice is excited to be trialling a new system called Accurx over the coming months. This is a new digital tool designed to make your experience with our GP surgery more efficient and convenient.

A few of the benefits of this system include:

• When a GP requests that you have a blood test, we will be able to send out a link via text to you so you can book this appointment on line without having to phone us.
• GPs will be able to switch to video consultations when on the phone with patients if they need to see the patient. You can receive live information while on the phone to the GP and also send them photos during the consultation.
• Fit notes (Med 3) can also be sent via email / text.
We are always working towards providing easier access to the support you need without the need for unnecessary trips to the surgery and are hopeful that this trial period will help us with this goal.

The message you may receive will come from a NHSNoReply number and as added security in order to read the message all you need to do is enter your date of birth as the password. If you are in any doubt as to the validity of the message, please contact our patient care administrators by telephone and they will be able to provide confirmation if the message has come from us.

It’s very important that we have your up to date mobile number for this trial to work. Please contact us if there is any change in your number or you’d like to check if we have your correct number already.

While we are trialling this new software for the next few months, as always, we’d be grateful for any feedback you may have with regards to this service.